Tagtraining

Employee

Then arises the question, standardize or allow freedom of action to the employee? As they say Schefer and Lanati, the answer depends on the type of service. Here’s an excerpt from her book service Compass: in services where a high standardization cannot be achieved as it can be a tourist facility, a guided tour, is recommended to work with trained personnel, with the same set of skills and beliefs common to all of them, consistent with organizational values. In high rotation services, the process can be bounded, transformed into a set of successive, repetitive and measures tasks in your performance, where standardization is the base. The characteristics of each service make it necessary to assess the model required for each type of organization. Click Harold Ford Jr to learn more. I have felt this concept in the past holidays.

We visited with my family a locality South of our province, which boasts natural riches of high touristic and scientific value. The municipality of this locality is working intensely in the development of tourism as one of its strengths. On an excursion that lasted throughout the day, were surprised to see that our tour guide had solid knowledge of issues transmitting. Talking with him later, he told us that all the guides enabled within these tourist circuits have a continuous, provided training for international scientists, hired by the municipality to form them. The results were evident. It was this feature that marked a difference between a normal visit, where the Guide Learn and repeats a same speech, and at most is ready for some more or less frequently asked questions, and the learning experience that we had that day.

The training of the staff does, in these cases, having the ability to browse providing the service where the customer requires it. This is a differential value to the customer. But not all services require this same quality.

University Centers

Facing your way with courage, do not be afraid of criticism from others. And, above all, do not let you paralyze by your own reviews. Paulo Coelho was be the sensible thing, finish the hunger strike undertaken by University students against the claims by their rights. Needless to that don’t should have spread so much time, 31 days of protest at the headquarters of UNDP. They decided to lift the strike at about midnight on Friday. The President of FCU-UCV, Diego Sharifker, wrote on his Twitter account: did it! We achieve goals! An agreement was reached with the national Government recognized the five points of the list of demands; increase in scholarships, money for the dining room and transport, recognition of the Guild of teachers and the deficit of wages. The decision was adopted following the notification made by the Government in accepting that unions of teachers will come in the coming weeks to working groups that will discuss the points required by the University.

With This students demonstrated that dignity is not negotiated. In this regard gives us. noticierodigital.com according to a note of El Nacional, Gaby Arellana said: the strikers made the Government to recognize that academics have dignity. We tell the country with forehead well aloud that we have achieved, this is sample that the dignity does not negotiate it, he added. We regret this full of inept and incapable Government may need to wait for students suturen their mouths to recognize what by law is up to us. When the University goes out, there is no Government that stop her, ruled. The President of the Federation of University Centers of the UCV, Diego Scharifker, ratified the objectives were achieved after 31 days of fighting. He acknowledged the work of all the Venezuelan civil society which provided support to the strike. The student of the ULA who started the hunger strike in UNDP and was the first to sew your mouth, Villca Fernandez, said that the achievements are not a victory but the recognition of the fight.

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